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var(--color-border);border-radius:var(--radius-md);padding:5px;background:var(--color-surface);box-shadow:var(--shadow-lg)}.opp-drawer-header__menu button{display:flex;align-items:center;width:100%;min-height:32px;border:none;border-radius:var(--radius-sm);padding:6px 9px;background:transparent;color:var(--color-text);font-family:inherit;font-size:12px;font-weight:700;text-align:left;cursor:pointer}.opp-drawer-header__menu button:hover{background:var(--color-surface-2)}.opp-drawer-header__menu button:disabled{opacity:.55;cursor:not-allowed}.opp-drawer-alert,.opp-drawer-header__menu .opp-drawer-header__menu-danger{color:var(--color-danger)}.opp-drawer-alert{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);margin-bottom:var(--space-3);border:1px solid var(--color-danger);border-radius:var(--radius-sm);padding:8px 10px;background:var(--color-danger-bg);font-size:12px;font-weight:700}.opp-drawer-alert button{border:none;background:transparent;color:inherit;font-family:inherit;font-size:12px;font-weight:800;cursor:pointer}.opp-drawer-tabs{position:-webkit-sticky;position:sticky;top:43px;z-index:4;display:flex;gap:4px;margin:0 0 var(--space-3);padding:5px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:color-mix(in srgb,var(--color-bg) 92%,var(--color-surface))}.opp-drawer-tabs button{flex:1 1;min-height:32px;border:none;border-radius:var(--radius-sm);background:transparent;color:var(--color-text-muted);font-family:inherit;font-size:12px;font-weight:850;cursor:pointer}.opp-drawer-tabs button[data-active=true]{background:var(--color-surface);color:var(--color-text);box-shadow:var(--shadow-sm)}.opp-drawer-tabpanel{display:flex;flex-direction:column;gap:var(--space-3);margin-bottom:var(--space-4)}@media (max-width:760px){.opp-drawer{width:100vw}.drawer.opp-drawer-shell .drawer__body{padding:10px 12px 14px}.opp-drawer__close{top:-10px;width:calc(100% + 24px);margin:-10px -12px 8px;padding:8px 12px}.opp-drawer-header{grid-template-columns:1fr}.opp-drawer-header__tools{justify-content:flex-start}.opp-drawer-tabs{top:36px;overflow-x:auto}.opp-drawer-tabs button{min-width:92px}}.crm-shell__main:has(.opp-drawer--page){overflow:auto;display:flex;flex-direction:column}.crm-shell__main:has(.opp-drawer--page)>*{flex:1 1 auto;min-height:0}.crm-action-drawer .crm-action-drawer__head{position:-webkit-sticky;position:sticky;top:0;z-index:2;margin:calc(-1 * var(--space-2)) calc(-1 * var(--space-1)) 0;padding:var(--space-2) var(--space-1) var(--space-3);background:color-mix(in srgb,var(--color-surface) 94%,transparent);border-bottom:1px solid var(--color-border);-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px)}.crm-action-drawer .crm-action-drawer__body{min-height:0}.opp-history-feed{display:flex;flex-direction:column;gap:0;border:1px solid var(--color-border);border-radius:var(--radius-md);overflow:hidden;background:var(--color-surface)}.opp-history-feed__row{display:grid;grid-template-columns:28px minmax(0,1fr) auto;grid-gap:10px;gap:10px;align-items:start;padding:10px 12px;border-bottom:1px solid var(--color-border)}.opp-history-feed__row:last-child{border-bottom:none}.opp-history-feed__icon,.opp-history-feed__row:hover{background:var(--color-surface-2)}.opp-history-feed__icon{width:28px;height:28px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;color:var(--color-accent-text);flex-shrink:0}.opp-history-feed__title{font-size:.84rem;font-weight:700;color:var(--color-text);line-height:1.3}.opp-history-feed__detail{font-size:.78rem;color:var(--color-text-muted);line-height:1.45;margin-top:2px;white-space:pre-wrap}.opp-history-feed__when{font-size:.7rem;font-weight:600;color:var(--color-text-subtle);white-space:nowrap;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.opp-history-section{margin-bottom:16px}.opp-history-section__head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:8px}.opp-history-section__title{margin:0;font-size:.92rem;font-weight:750;color:var(--color-text)}.opp-history-section__add{padding:4px 10px;border:1px solid var(--color-border);border-radius:6px;background:transparent;color:var(--color-text);font:inherit;font-size:.78rem;font-weight:700;cursor:pointer}.opp-history-section__add:hover{border-color:var(--color-accent);color:var(--color-accent-deep)}.opp-history-cards,.opp-history-timeline{display:flex;flex-direction:column;gap:0}.opp-history-card{display:grid;grid-template-columns:28px minmax(0,1fr);grid-gap:0 10px;gap:0 10px;padding:0;border:0;border-radius:0;background:transparent;box-shadow:none;transition:background .12s ease}.opp-history-card[data-compact=true]{min-height:0}.opp-history-card[data-expanded=true]{margin:4px 0 8px;padding:0 0 8px;border-radius:var(--radius-md);background:color-mix(in srgb,var(--color-surface) 92%,var(--color-accent))}.opp-history-card[data-type=call],.opp-history-card[data-type=email],.opp-history-card[data-type=meet],.opp-history-card[data-type=wa]{border-left-color:transparent}.opp-history-card__rail{position:relative;display:flex;flex-direction:column;align-items:center;padding-top:4px;min-height:100%}.opp-history-card__dot{width:26px;height:26px;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;background:var(--color-surface-2);color:var(--color-accent-text);flex-shrink:0;border:1px solid var(--color-border);z-index:1}.opp-history-card__dot--system{background:var(--color-surface)}.opp-history-card__line{flex:1 1 auto;width:2px;min-height:12px;margin-top:2px;background:color-mix(in srgb,var(--color-border) 85%,transparent);border-radius:1px}.opp-history-card[data-type=call] .opp-history-card__dot{background:color-mix(in srgb,var(--color-accent) 14%,var(--color-surface-2));color:var(--color-accent-text)}.opp-history-card[data-type=wa] .opp-history-card__dot{background:color-mix(in srgb,var(--color-success) 14%,var(--color-surface-2));color:var(--color-success)}.opp-history-card[data-type=email] .opp-history-card__dot{background:color-mix(in srgb,var(--color-info) 14%,var(--color-surface-2));color:var(--color-info)}.opp-history-card[data-type=meet] .opp-history-card__dot{background:color-mix(in srgb,var(--color-warning) 16%,var(--color-surface-2));color:var(--color-warning-dark)}.opp-history-card__body{min-width:0;display:flex;flex-direction:column;gap:0;padding:2px 0 6px}.opp-history-card__summary{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;width:100%;margin:0;padding:4px 6px 4px 0;border:0;border-radius:8px;background:transparent;color:inherit;font:inherit;text-align:left;cursor:pointer}.opp-history-card__summary:hover{background:color-mix(in srgb,var(--color-surface-2,var(--color-surface)) 70%,transparent)}.opp-history-card__summary:disabled{cursor:default}.opp-history-card__summary-main{min-width:0;flex:1 1 auto;display:flex;flex-direction:column;gap:2px}.opp-history-card__summary-meta{display:flex;flex-direction:column;align-items:flex-end;gap:2px;flex-shrink:0;padding-top:2px}.opp-history-card__expand-icon{color:var(--color-text-muted);display:inline-flex}.opp-history-card__preview{margin:0;font-size:.78rem;line-height:1.35;color:var(--color-text-muted);display:-webkit-box;-webkit-line-clamp:1;-webkit-box-orient:vertical;overflow:hidden}.opp-history-card__preview--empty{font-style:italic;opacity:.8}.opp-history-card__detail{display:flex;flex-direction:column;gap:8px;margin-top:6px;padding:8px 10px 4px;border-top:1px dashed var(--color-border)}.opp-history-card__detail-when{font-size:.72rem;font-weight:600;color:var(--color-text-muted);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.opp-history-card__head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.opp-history-card__title-row{display:flex;flex-wrap:wrap;align-items:center;gap:5px;min-width:0}.opp-history-card__title{font-size:.84rem;font-weight:750;color:var(--color-text);line-height:1.25}.opp-history-card__badge{display:inline-flex;align-items:center;padding:1px 6px;border-radius:999px;border:1px solid var(--color-border);background:var(--color-surface-2);color:var(--color-text-muted);font-size:.62rem;font-weight:800;text-transform:uppercase;letter-spacing:.03em}.opp-history-card__badge--soft{font-weight:700;text-transform:none;letter-spacing:0}.opp-history-card__when{flex-shrink:0;display:flex;flex-direction:column;align-items:flex-end;gap:1px;text-align:right;line-height:1.25}.opp-history-card__when-abs{font-size:.72rem;font-weight:700;color:var(--color-text);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;white-space:nowrap}.opp-history-card__when-rel{font-size:.68rem;color:var(--color-text-muted);white-space:nowrap}.opp-history-card__chips{display:flex;flex-wrap:wrap;gap:5px}.opp-history-card__chip{display:inline-flex;align-items:center;padding:3px 8px;border-radius:999px;border:1px solid var(--color-border);background:var(--color-surface-2);color:var(--color-text);font-size:.7rem;font-weight:750;line-height:1.2}.opp-history-card__chip[data-tone=ok]{border-color:var(--color-success-border);background:var(--color-success-bg);color:var(--color-success-dark)}.opp-history-card__chip[data-tone=warn]{border-color:color-mix(in srgb,var(--color-warning) 50%,var(--color-border));background:var(--color-warning-bg);color:var(--color-warning-dark)}.opp-history-card__chip[data-tone=sal]{border-color:color-mix(in srgb,var(--color-accent) 45%,var(--color-border));background:color-mix(in srgb,var(--color-accent) 14%,transparent);color:var(--color-accent-text)}.opp-history-card__chip[data-tone=info]{color:var(--color-text-muted)}.opp-history-card__chip--link{text-decoration:none;cursor:pointer;gap:4px}.opp-history-card__chip--link:hover{border-color:var(--color-accent);color:var(--color-accent-deep);background:color-mix(in srgb,var(--color-accent) 12%,transparent)}.opp-history-card__chip[data-tone=muted]{color:var(--color-text-subtle);font-weight:650}.opp-history-card__resumo{margin:0;color:var(--color-text);font-size:.84rem;line-height:1.5;white-space:pre-wrap}.opp-history-card__ai-tag{display:inline-flex;align-items:center;gap:3px;margin-right:6px;padding:1px 6px;border-radius:999px;background:color-mix(in srgb,var(--color-accent) 12%,transparent);color:var(--color-accent-text);font-size:.66rem;font-weight:850;vertical-align:middle}.opp-history-card__next{padding:8px 10px;border-radius:var(--radius-sm);border:1px dashed color-mix(in srgb,var(--color-accent) 35%,var(--color-border));background:color-mix(in srgb,var(--color-accent) 6%,var(--color-surface));color:var(--color-text);font-size:.8rem;line-height:1.4}.opp-history-card__next strong{font-weight:800;color:var(--color-accent-text)}.opp-history-card__foot{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap;margin-top:2px;color:var(--color-text-muted);font-size:.72rem;font-weight:650}.opp-history-card__actions{display:inline-flex;align-items:center;gap:10px;flex-wrap:wrap}.opp-history-card__linkbtn{display:inline-flex;min-height:32px;min-width:32px;align-items:center;gap:4px;padding:0;border:none;background:transparent;color:var(--color-accent-dark,var(--color-accent));font-size:var(--font-size-sm);font-weight:750;font-family:inherit;text-decoration:none;cursor:pointer}.opp-history-card__linkbtn:hover{text-decoration:underline}.opp-history-card__linkbtn--record{color:var(--color-accent-deep,var(--color-accent));font-weight:800}.opp-history-card__quick-actions{display:flex;gap:8px;padding:0 6px 6px 0;flex-wrap:wrap;align-items:center}.opp-history-card__player{width:100%;min-width:0;margin:4px 0 2px}.opp-history-card__player[data-compact=true]{margin:0;flex:1 1 180px;max-width:100%}.opp-history-card__player audio{width:100%;height:32px;display:block;border-radius:8px}.opp-history-card__player[data-compact=true] audio{height:28px;max-width:280px}.opp-history-card__player-error{margin:4px 0 0;font-size:.72rem;color:var(--color-text-muted);display:flex;flex-wrap:wrap;align-items:center;gap:6px}.opp-history-last-call{display:flex;flex-wrap:wrap;align-items:center;gap:8px 12px;padding:8px 10px;border-radius:8px;background:color-mix(in srgb,var(--color-accent) 8%,var(--color-surface-2,var(--color-surface)));border:1px solid color-mix(in srgb,var(--color-accent) 22%,var(--color-border))}.opp-history-last-call__label{display:inline-flex;align-items:center;gap:5px;font-size:.72rem;font-weight:750;color:var(--color-text);flex-shrink:0}.opp-history-gap{display:flex;gap:10px;align-items:flex-start;margin:0 0 12px;padding:12px 14px;border-radius:10px;border:1px solid color-mix(in srgb,var(--color-warning) 45%,var(--color-border));background:color-mix(in srgb,var(--color-warning) 10%,var(--color-surface));color:var(--color-text)}.opp-history-gap>svg{flex-shrink:0;margin-top:2px;color:var(--color-warning)}.opp-history-gap__body{min-width:0;flex:1 1}.opp-history-gap__body strong{display:block;font-size:.84rem;font-weight:750;margin-bottom:4px}.opp-history-gap__body p{margin:0 0 8px;font-size:.78rem;color:var(--color-text-muted);line-height:1.4}.opp-history-gap__actions{display:flex;flex-wrap:wrap;align-items:center;gap:8px 12px}.opp-history-gap__hint{font-size:.72rem;color:var(--color-text-muted);font-style:italic;max-width:100%}.opp-history-system{display:grid;grid-template-columns:28px minmax(0,1fr) auto;grid-gap:0 10px;gap:0 10px;align-items:start;padding:2px 0 6px;border:0;border-radius:0;background:transparent}.opp-history-system__icon{width:26px;height:26px;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;background:var(--color-surface);flex-shrink:0;border:1px solid var(--color-border)}.opp-history-system__body{min-width:0;padding-top:2px}.opp-history-system__title-row{display:flex;flex-wrap:wrap;align-items:center;gap:5px}.opp-history-system__title{font-size:.82rem;font-weight:750;color:var(--color-text);line-height:1.25}.opp-history-system__badge{font-size:.62rem;font-weight:850;text-transform:uppercase;letter-spacing:.03em}.opp-history-system__detail{margin:2px 0 0;font-size:.76rem;color:var(--color-text-muted);line-height:1.35;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.opp-history-system__meta{display:flex;flex-wrap:wrap;align-items:center;gap:6px;margin-top:2px;font-size:.7rem;color:var(--color-text-subtle)}.opp-history-system__when{font-size:.68rem;font-weight:700;color:var(--color-text-subtle);white-space:nowrap;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;padding-top:4px}@media (max-width:640px){.opp-history-card__head{flex-direction:column;gap:4px}.opp-history-system{grid-template-columns:28px minmax(0,1fr)}.opp-history-system__when{grid-column:2;white-space:normal}}.opp-history-day{display:flex;flex-direction:column;gap:2px}.opp-history-day+.opp-history-day{margin-top:10px}.opp-history-day__items{display:flex;flex-direction:column;gap:0}.opp-history-day__items>:last-child .opp-history-card__line{opacity:0}.opp-history-day__label{position:-webkit-sticky;position:sticky;top:0;z-index:2;display:inline-flex;align-items:center;gap:8px;align-self:flex-start;margin:0 0 4px 28px;padding:1px 8px;border-radius:var(--radius-pill,999px);background:color-mix(in srgb,var(--color-surface-2,var(--color-surface)) 92%,var(--color-border));border:1px solid var(--color-border);color:var(--color-text-muted);font-size:.68rem;font-weight:700;letter-spacing:.01em;text-transform:none}.opp-history-filter{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-bottom:8px}.opp-history-filter button{display:inline-flex;align-items:center;min-height:28px;border:1px solid var(--color-border);border-radius:var(--radius-pill,999px);padding:4px 12px;background:var(--color-surface);color:var(--color-text-muted);font-family:inherit;font-size:12px;font-weight:700;cursor:pointer}.opp-history-filter button:hover,.opp-history-filter button[data-active=true]{border-color:var(--color-accent);color:var(--color-accent-deep)}.opp-history-filter button[data-active=true]{background:var(--color-accent-tint)}.opp-history-filter__count{display:inline-flex;align-items:center;justify-content:center;min-width:1.25rem;margin-left:6px;padding:0 5px;border-radius:var(--radius-pill,999px);background:color-mix(in srgb,var(--color-text-muted) 14%,transparent);color:inherit;font-size:10px;font-weight:800;line-height:1.4;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.opp-history-filter button[data-active=true] .opp-history-filter__count{background:color-mix(in srgb,var(--color-accent) 22%,transparent)}.opp-history-search{display:flex;align-items:center;gap:8px;margin:0 0 var(--space-3);padding:8px 12px;border:1px solid var(--color-border);border-radius:var(--radius-md,8px);background:var(--color-surface);color:var(--color-text-muted)}.opp-history-search:focus-within{border-color:var(--color-accent);box-shadow:0 0 0 2px color-mix(in srgb,var(--color-accent) 18%,transparent)}.opp-history-search input{flex:1 1;min-width:0;border:0;outline:none;background:transparent;color:var(--color-text);font-family:inherit;font-size:.84rem}.opp-history-search input::placeholder{color:var(--color-text-muted)}.opp-history-search__clear{border:0;background:transparent;color:var(--color-accent-deep);font-family:inherit;font-size:.75rem;font-weight:700;cursor:pointer;padding:2px 4px;white-space:nowrap}.opp-history-search__clear:hover{text-decoration:underline}.opp-history-honesty{margin:0 0 var(--space-3);padding:8px 12px;border-radius:var(--radius-md,8px);border:1px solid color-mix(in srgb,var(--color-accent) 28%,var(--color-border));background:color-mix(in srgb,var(--color-accent) 8%,var(--color-surface));color:var(--color-text);font-size:.8rem;line-height:1.45}.opp-history-honesty--muted{border-color:var(--color-border);background:color-mix(in srgb,var(--color-text-muted) 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